Shup Bug Reports

[cryptomail]

This is where you post bugs for SHUP!.
I FEEL YOUR PAIN.

[Justin]

hmm, is it me, or does shup appear on startup? I'd like it to auto-minimize-to-tray...

[Jason Brian Merrill]

stays in startup tray for me...

[cryptomail]

hmm, is it me, or does shup appear on startup? I'd like it to auto-minimize-to-tray...
for me, it blinks on startup, but then does in fact minimize!
ODD!
So...you're saying it's stuck maximized?
Lemme look at the code and see how/why that could fail.

[Riff]

I remember a time when I could right-click a file and choose "Upload to stashbox". Now I have to do that all the way from the systray icon and then find the file I want to upload.

I miss that :(, is it coming back?

[Nithya]

I remember a time when I could right-click a file and choose "Upload to stashbox". Now I have to do that all the way from the systray icon and then find the file I want to upload.

I miss that :(, is it coming back?
Umm it already is back (http://www.cockos.com/forum/showthread.php?t=5826).

[TIAZAC_diltiazem]

This is where you post bugs for SHUP!.
I FEEL YOUR PAIN.

i dunno if you would call it a bug, but im ignorant as to where my files go when i up load them to stash box after a session of painting all over the screen, i see no file on stashbox.org, granted i dont look to hard either, but i dont see it there. Is it there? where is it? where did it go?

also when i right click and upload files with stashbox, i cant locate them either, yeah you could call it frustrating, thats a safe assumption...

[Dan]

if you want your files to show up on stashbox.org, you have to enable that option in the stashbox upload plugin settings. if you do that, they will show up on the site.

otherwise, when a file (or image) is uploaded, the URL is placed into your clipboard so you can just paste it wherever you want. you can also look at your history of shupped files in the history tab :)

[TIAZAC_diltiazem]

uhm, so i cant find this:1 test thing on stashbox.

do the dotpng files go to stashbox somewhere? or is it just a waste of space to show them under stashbox uploads since the link is copied to my clipboard and the urls are all recorded on my shup history?

i got the right click upload to stashbox working though, thanks for that, and thanks for taking the time to answer



1[http://stashbox.org/17772/107317153147-mIRC.png
2[http://stashbox.org/17774/107317153523-stashbox.org-_-free-anonymous-file-hosting-Mozilla-Firefox.png
i dont know why i included links

[TIAZAC_diltiazem]

uhm, so i cant find this:1 test thing on stashbox.

do the dotpng files go to stashbox somewhere? or is it just a waste of space to show them under stashbox uploads since the link is copied to my clipboard and the urls are all recorded on my shup history?

i got the right click upload to stashbox working though, thanks for that, and thanks for taking the time to answer



1[http://stashbox.org/17772/107317153147-mIRC.png
2[http://stashbox.org/17774/107317153523-stashbox.org-_-free-anonymous-file-hosting-Mozilla-Firefox.png
i dont know why i included links

okay so it turns out all i have to do is remember to choose where i want to upload my files too each time, i was a little obtuse on that one.

adding a deafult uploading service option would be a cool thing for users, as long as it was nice and easy to change defaults,also being able to easily upload to a different source without changing your default might be important.

[TIAZAC_diltiazem]

okay so it turns out all i have to do is remember to choose where i want to upload my files too each time, i was a little obtuse on that one.

adding a deafult uploading service option would be a cool thing for users, as long as it was nice and easy to change defaults,also being able to easily upload to a different source without changing your default might be important.

no, its doing it again. I fail

[TIAZAC_diltiazem]

okay so im the guy that uploaded these
http://stashbox.org/18780/1073262569-GC_2007_04_31_WirthlinJB__01907_ase_1M.mp4.png

pics to shup

im watching a video from a confrence talk, and trying to get silly faces from the sign language guy, after doing this repeatedly shup could no longer capture bitmaps....why?


closing and reopening works but.. yeah... also im using the .11 version

[Dan]

update to 0.12!

[Nithya]

Some of my settings get lost when I restart shup. So far I've noticed this happen to the Show Preview Window (http://stashbox.org/19269/10741112447-Shup-v0.12.png) option and the setting to make stashbox uploads public. Also, I lost all the custom colours that I'd saved. :(

Can you fix this please?

[Leif]

When I run Shup from my USB stick the dump does not get saved on the stick. Instead I just get an error message. If I change the path to e.g. My Desktop it works OK, though. But I want to save the piccy on my stick, of course.

[Dan]

When I run Shup from my USB stick the dump does not get saved on the stick. Instead I just get an error message. If I change the path to e.g. My Desktop it works OK, though. But I want to save the piccy on my stick, of course.

I will look into it and see what the problem is.

Thanks for the bug report! :)

[cryptomail]

I will look into it and see what the problem is.

Thanks for the bug report! :)

I can't seem to reproduce the problem!
However, I can see that it's QUITE PAINFUL :)
Shup employs a local database file, and whenever one uploads links or snapshots from SHUP, those links go into the database.
Furthermore, when one opens SHUP, shup initializes itself by going through the database, and populating the SHUP history grid.
On a memory stick, depending on your bandwidth, this really can be quite stupidly slow.
I happen to have one that yields SHUP quite annoying.
However, maybe some of the newer ones have better read/write response times.

There is nothing in SHUP that I know of, that will cause a timeout of some sort. Exactly what is the error?
Can we have a screenshot of the error panel, indicating from what (sub)system this error comes from?

Thanks, and happy shupping!

[Nithya]

I couldn't reproduce this bug either. Shup works fine with my USB stick and saves images in the stick like it should. However, if I change the drive letter for my memory stick, it crashes as I'd expect. Changing back to the original drive letter makes everything alright though.

[cryptomail]

I couldn't reproduce this bug either. Shup works fine with my USB stick and saves images in the stick like it should. However, if I change the drive letter for my memory stick, it crashes as I'd expect. Changing back to the original drive letter makes everything alright though.

Hi Nithya! :D
Are you changing the drive mid-operation, while it's still running/idle or are you changing it posthumously, and then restarting it?

[Nithya]

Nope, not changing it mid-operation. Stopping, changing and restarting.

[Dan]

i guess we should track the drive letter shup starts from, if it's different than the last run's drive letter, reset the archive to ./archive/ ?

[cryptomail]

i guess we should track the drive letter shup starts from, if it's different than the last run's drive letter, reset the archive to ./archive/ ?

We now record what the last drive letter was.
If that's different than the old archive directory recorded, then we reset the archive directory to dot relative the exe.

Look for this in .14
Thanks for your feedback, and please help us test and confirm we squished it! :D

[Nithya]

We now record what the last drive letter was.
If that's different than the old archive directory recorded, then we reset the archive directory to dot relative the exe.

Look for this in .14
Thanks for your feedback, and please help us test and confirm we squished it! :D
Squish confirmed! :)

Shell ext bug: When you use right click, open in shup feature (which is good idea, btw), the shup main window also pops up in addition to the image editor. Kinda annoying. Can you get rid of that?

[Nithya]

Nevermind.

[cryptomail]

Squish confirmed! :)

Shell ext bug: When you use right click, open in shup feature (which is good idea, btw), the shup main window also pops up in addition to the image editor. Kinda annoying. Can you get rid of that?
Just whacked that part of the code that was doing this.
Thank you for finding it, and look for this fix in the next rev.
--cryptomail

[vulekeva]

Is it just me or when you upload 2 files at same time, progress bar is blinking weird, and once one of those is finished uploading there is no progress bar(blue bar) for the other one still being uploaded ... the speed is shown grayed where the progress bar should have been.

Its the pain in the back when you upload something bigger(slower connection ppl) and you don't know when its going to be finished so you can shut down your computer. (some kind of timer would be nice if there is no progress bar)

Dont know if there is a "cancel button" when you start uploading ... if there is it would be nice to place it where you can find it easily.

Cheers

[Alex Stone]

A quick question chaps about Shup and Vista 64. I can upload images ok, but the file upload option is greyed out.

Is this intentional, or do i have to do something else to get it working?


Alex.

[Dan]

Is it just me or when you upload 2 files at same time, progress bar is blinking weird, and once one of those is finished uploading there is no progress bar(blue bar) for the other one still being uploaded ... the speed is shown grayed where the progress bar should have been.

Its the pain in the back when you upload something bigger(slower connection ppl) and you don't know when its going to be finished so you can shut down your computer. (some kind of timer would be nice if there is no progress bar)

Dont know if there is a "cancel button" when you start uploading ... if there is it would be nice to place it where you can find it easily.

Cheers

The UI is really only built for one upload at a time. I think it's probably time to make it support multiple uploads, though. Good info!

A quick question chaps about Shup and Vista 64. I can upload images ok, but the file upload option is greyed out.

Is this intentional, or do i have to do something else to get it working?


Alex.

There are known problems (aka it doesn't work) with the shell extension and 64bit versions of Windows. We will look into this further and hopefully have it fixed in the next release or two of Shup.

[Nithya]

Not sure if this counts as a bug report, but I'm going to put it here anyway.

Can you make getting the default skins optional in the installer? It's pretty annoying when my customized versions of the default skins get overwritten when I install a newer release of shup. Also, there are too many default skins, and once a user decides they like only a couple of them and decide to keep those and delete the rest, it's no fun when the installer puts all the old skins back again.

[drizdik]

Trying t get custom upload script working but it uploads and saves the file on server but sais "Error uploading"
The outcome XML from script is correct.
Shup 0.20 WXP SP2
Have considered going opensource ?

[Dan]

can you point me to the upload url? i'll aim shup at it and send a small jpeg to see what happens.

[Alex Stone]

Dan, after a hiccup at install, a reboot and crossed fingers, the latest Shup works in Linux (Ubuntustudio Gutsy 7.10), with everything going ok except capture screenshot (not surprising when shup has to run inside Wine.)

Nice work Chaps!


Alex.

[Dan]

Awesome, Alex! I wonder if we can find a way to hack Shup so that capture works in Linux, too....

[Alex Stone]

Awesome, Alex! I wonder if we can find a way to hack Shup so that capture works in Linux, too....

I live in hope.....:)

Perhaps one day you chaps will take a look at building a native version of Shup for linux!
(This is not a hint. No it isn't. Not really...erm....)

:)

Alex.

[jakerock]

Hey.... thanks for shup!
Just wanted to report... with the two latest versions 0.22 / 0.21 (the only ones I have used)

When windows boots, it often reports that there was a problem with Shup and the program had to be terminated...
But... It is still there running in the tray.

And often (75% of the time) when I capture the desktop, the upload status bar goes right to 99.99999% and hangs...
I have to force it to shut down...
If I dont shut Shup down my brute force, my other net apps... (Firefox & Smart FTP) seem to have a bandwidth bottleneck.
I have seen this behavior on two of my machines...
Toshiba Sattelite 2435 R255 and a Dell Inspiron 5150.

Anyway, I love Shup... looking forward to doing what is necessary to make it work right on my machines...

Oh... maybe this has been discussed, let me apologize in advance... Would be great if you could capture / edit locally and THEN upload... It feels wasteful to have to upload two images stashbox to for every one you want to edit / link...
Please straighten me out if I am overlooking something!

Thank you very much

[abu]

Shup seems to be unable to upload an image that starts with "wiki" to stashbox. I uploaded one called "wikipedia_org.png" and it did not work (seemed to work, no error message, but the stashbox server gives a 500 error if you want to access the URL). Renaming it to wik1.png and it worked fine.

http://shup.com/Shup/31741/wikipedia_org.png
http://shup.com/Shup/31746/wik1.png

Uploading the same file with the wiki* name from stashbox's web interface went fine.

[Dan]

Shup seems to be unable to upload an image that starts with "wiki" to stashbox. I uploaded one called "wikipedia_org.png" and it did not work (seemed to work, no error message, but the stashbox server gives a 500 error if you want to access the URL). Renaming it to wik1.png and it worked fine.

http://shup.com/Shup/31741/wikipedia_org.png
http://shup.com/Shup/31746/wik1.png

Uploading the same file with the wiki* name from stashbox's web interface went fine.

i think i've fixed it! how does that work?

[abu]

i think i've fixed it! how does that work?
Great! So that wasn't a shup issue, but a server thing. All the previously uploaded stuff works now. Sorry for cluttering your server with test images ;)

[Dan]

no problem!

keep on shupping...

[zorn]

hi,

shup doesn't seem to work with photobucket ?

Maybe it's related to the way photobucket gives url to albums ? Mine is like that :
http://s224.photobucket.com/albums/dd29/"User Name on Photobucket"

i tried various combinations in the preferences, and couldn't upload from the main interface or the shell extension.

thank you :)

[Dan]

Photobucket support is broken atm. Thanks for notifying us, we tend to prefer Stashbox =)

[healer]

Hi,

I just downloaded shup today and I'm very very happy with it, it's almost everything I was looking for in a program like this and I have just a few things to say that if added would make it perfect.


1) Edit the context menu.

Justificative: I would like to make the uploading proccess even faster, so I would put on context menu just one option called "Shup - Upload image..." and it would upload the image to my default server.

2) Make possible to configure Imageshack.us ID

Justificative: It would be nice to have it too, since we already have it for Photobucket and now Imageshack has this option too. So we'd be able to check our albums even far from our computer.


For now this is all I have to say, and I'd like to congratulate you for this beautiful program and for the close support that are being given here.

3) Upload Multiple files (even via context menu) and provided formatted output for them (Example: [.img]$url1[/.img]{New Line}[.img]$url2[/.img]{New Line}[.img]$url3[/.img]{New Line}...)

Justificative: Would make the uploading of multiple files easier, simpler and faster (time saving). I bet every user would like a feature like that as I've seen a thread about it.

__________________________________________________ ______

I know all these features should be hard to code, but I hope that when you invest time updating the app you remember this :D


Sorry my bad english.



Thanks for the attention,


healer

[labyrinth]

Okay I'm using the REAPER stash and when I try to replace the theme, both the download name, and the zip file are changed to the previous version. It remains the correct file within the zip file.

Also,It seems you can not replace your theme more than once?

[Dan]

You should be able to replace as often as you want.

[Thermopyle]

There are known problems (aka it doesn't work) with the shell extension and 64bit versions of Windows. We will look into this further and hopefully have it fixed in the next release or two of Shup.

Any progress on this?

[Dan]

Unfortunately not. Work was started on a new release, but I got carried away working on C3 (http://camelcamelcamel.com) and have been neglecting Shup :(

[Thermopyle]

Unfortunately not. Work was started on a new release, but I got carried away working on C3 (http://camelcamelcamel.com) and have been neglecting Shup :(

I learned about Shup from your SH/SC thread about C3. :p

I demand you drop all extraneous activities and update both Shup and C3.

[Dan]

*quits job*

ok, done.

edit: it's awesome that you crossed over from that SA thread, welcome to the cosmic universe!

[liteon]

a strange bug i've noticed:

tried to upload 5 small png files at once by dropping them over the shup list.
it started uploading and asked me "are you sure you want to upload fileX.png" twice.
on the third file instead of asking:
"are you sure you want to upload fileX.png"

it said "are you sure you want to upload C:" ...:-)
i said "no" and a 'box' character appeared in the uploaded files list. surrounded by <url> tag -> <url>[]</url>
then it crashed windows. i had to press the reset button on the pc case.

OS: winxp pro, sp2
shup 0.26 (not sure if this is the latest version)
upload server: stashbox

i'm pretty sure i've dropped the files only.

[Tallisman]

Shup always, and when I say always i mean always forgets the key commands that I assign.

It is becoming tiresome and frustrating.

what can I do?
greetings
.t

[SiKo]

Vista x64 SP2

- shup does not start minimized. no idea how to tell it to do so.
- desktop capture, captures literaly, *only* the desktop background and not the icons, windows etc. on top... (luckily we still have prtscrn for that).
- copy selection in editor does not copy to windows clipboard so that the bitmap becomes available in other (more preferred) editors.

uploading is fast and easy.
great tool, just a few small things. (as usual in software ;))

[Dan]

Is that with 0.26? We havent had copy to clipboard prior to 0.27, which isn't out yet unfortunately. I have been slacking on the release =/

[SiKo]

Is that with 0.26? We havent had copy to clipboard prior to 0.27, which isn't out yet unfortunately. I have been slacking on the release =/

Yeah latest released version == 0.26

[Red_dragon]

I downloaded Shup and it working fine but some reason it got uninstalled. I have installed it again but everytime I click it on to start it up the internet explorer message comes on and asked to debug it. I'm novice with this so if someone can direct me I would greatly appreciate it. Also when I was trying to reinstall it the box for shup core files (required) box cannot be clicked on. Can someone please help me reinstall this. Thank You

[Dan]

I downloaded Shup and it working fine but some reason it got uninstalled. I have installed it again but everytime I click it on to start it up the internet explorer message comes on and asked to debug it. I'm novice with this so if someone can direct me I would greatly appreciate it. Also when I was trying to reinstall it the box for shup core files (required) box cannot be clicked on. Can someone please help me reinstall this. Thank You

The core files are required and thus you can't uncheck the box; it is checked by default and uneditable.

What operating system are you using? If it is crashing on startup, I'd say uninstall it, delete the Shup folder under Program Files, and then reinstall it.

[Meowth]

This bug has been present for a while; I was hoping it'd be fix in v0.27, but maybe it wasn't reported. Yes I probably should have reported it myself, but hey.

Anyway, OS is Windows XP and this is for both v0.26 and v0.27. Here's what happens:

1. Capture a window
2. Decide that I don't want this capture after all
3. Click the X to cancel the capture (with or without doing anything else to the image)
4. Click "No"
5. shup crashes

Now, it doesn't happen every time and I haven't been able to pinpoint instances where it does and doesn't, it is quite frustrating though as I often capture things that I decide I don't want. Hopefully this can be fixed soon because it is quite frustrating! I'd like to stay with shup. :(

ROCK ON.

[Dan]

Noted, Meowth. That sounds like something that would necessitate v0.28 being rushed out, if we can find its cause soon :]

[Jason Brian Merrill]

reaper wont shup to my custom uploader. this could be a reaper or shup issue.

it always send to shup, but if i drag the file in, my custom uploader works.

[Dan]

Do you find that it is using a different uploader? Like going to Stashbox, perhaps? Or is it doing nothing at all?

[Jason Brian Merrill]

Do you find that it is using a different uploader? Like going to Stashbox, perhaps? Or is it doing nothing at all?

it goes to stashbox, yes.

:)

[Dan]

After a quick jump into the debugger, I have found that REAPER is explicitly telling Shup to use Stashbox.

[asdfasdf]

The shup shell extension is not working for me in the latest version on windows seven. 'File->Upload file' works fine.

[Dan]

It is a known bug that the Shup shell extension doesn't work in Vista or 7.

[Jason Brian Merrill]

After a quick jump into the debugger, I have found that REAPER is explicitly telling Shup to use Stashbox.

reported here

http://forum.cockos.com/project.php?issueid=817

anyone who can reproduce please vote so.

[schwa]

To upload to the default Shuploader, REAPER should send 0x420 in the dwData member of the COPYDATASTRUCT via WM_COPYDATA.

We're sending 0x9 now. Should we send 0x420 or 0x429?

[Dan]

0x420 should go to the user-selected/default uploader

[asdfasdf]

It is a known bug that the Shup shell extension doesn't work in Vista or 7.

It worked when I used vista.

[Dan]

It worked when I used vista.

32 or 64 bit?

[asdfasdf]

32 bit, it also seems to be working now with win7 32 bit.

[Jason Brian Merrill]

32 bit, it also seems to be working now with win7 32 bit.

i think the problem is NOT the vista/7, its the 32 vs 64 bit thing

[nerdfactormax]

This problem happened a couple of times but hasn't surfaced again, so feel free to ignore if it makes no sense.

After using the shup(v0.27) button out of reaper (v3.102) to send to stashbox, the confirmation window appeared behind reaper, thus making it appear that everything had crashed. I restarted reaper and the problem happened again.

[morpheme]

When I upload something with shup,
It eats CPU like it was going out of style.