Cockos Incorporated Forums - View Single Post - My Focusrite 18i20 Is Broken (edit: bad usb cable)

mikeroephonics · 04-03-2017, 05:13 PM

I just spoke to their tech support on the phone and he recommends trying another USB cable. He said the audible spikes can be an indication of bad cables. He also said to check if the green USB light on the front of the unit remains on after the spikes occur.

I'll test it shortly using a new USB cable on the same port, then switch to another USB port if the problem persists. I can't recall if it's on USB2 or 3 but the mainboard does support both. I'll be sure to check.

I certainly hope it's only the USB cable! That would be a much cheaper and easier problem to deal with.

- Mike

04-03-2017, 05:13 PM	#3
mikeroephonics Human being with feelings Join Date: Nov 2006 Posts: 2,533	I just spoke to their tech support on the phone and he recommends trying another USB cable. He said the audible spikes can be an indication of bad cables. He also said to check if the green USB light on the front of the unit remains on after the spikes occur. I'll test it shortly using a new USB cable on the same port, then switch to another USB port if the problem persists. I can't recall if it's on USB2 or 3 but the mainboard does support both. I'll be sure to check. I certainly hope it's only the USB cable! That would be a much cheaper and easier problem to deal with. - Mike __________________ Please check out these MIDI requests: http://forum.cockos.com/showthread.php?t=103192 Thanks.