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Do you recommend that I use their WinThruster program for scanning my PC for computer errors (has anyone here tried it, maybe it is a scam?) or that i follow their list of 11 points to try to fix the problem?
I considered not to go to deep into their 11 points before I had asked here, because it is a very drastic and timeconsuming way of doing it.
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I would not recommend installing any other softwares until you exhaust your troubleshooting options.
If you have recently done any os updates (creators edition I imagine atmo?) troubleshoot again 1st.
Creators update introduced a new virtual surround option in the mixer there,so check all that crap as well-reaconfigure audio devices perhaps.
If you can gather any error reports from windoze event viewer or w/e-this can be passed to a suitable technician if needed,remote assistance can be offered.
Both m audio and win may offer online support.
1st steps I might try would be device management-scan peripherals any hardware changes + update any drivers.
Rea-instal softwares/drivers///troubleshoot again.
Only as a final `reasort` would I ever consider some potentially infested "fix all" softwares.
May the forces be with u. =)