Hello knightingale and welcome to these forums. You'll find many helpful people here and a lot of useful information. Make sure that you:
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1 Different software and hardware products uses different name ranges for MIDI notes (reasons lost in the midst of time; marketing?). If you are out by an octave or two, then set the "MIDI octave name display offset" in the Preferences, probably to -1.
2 Right-click the Word Builder title bar and enable this option:
3 Let EW know that that are wrong.