Cockos Incorporated Forums - View Single Post - [5.40] iZotope Neutron doesn't operate in surround mode (Mac OS only, works in WIN)

introvert · 06-13-2017, 02:20 PM

After more back and forth with iZotope I finally received this response:

I’m not sure of the architectural differences between the Windows and Mac versions of Reaper, but the software’s ability to support the surround version of Neutron is tenuous enough for us not to officially qualify it for supported use. I apologize again for any inconvenience this causes.

To answer your second question, this information is listed on page 53 of the Neutron Help Documentation. You can use this link to access the full Help Doc:

https://www.izotope.com/content/dam/...umentation.pdf

Once again, I’m sorry that I don’t have a more satisfactory resolution for you. Thank you again for supporting iZotope, and please let me know if I can be of any further assistance.

06-13-2017, 02:20 PM	#3
introvert Human being with feelings Join Date: Dec 2011 Location: Austin Posts: 80	After more back and forth with iZotope I finally received this response: I’m not sure of the architectural differences between the Windows and Mac versions of Reaper, but the software’s ability to support the surround version of Neutron is tenuous enough for us not to officially qualify it for supported use. I apologize again for any inconvenience this causes. To answer your second question, this information is listed on page 53 of the Neutron Help Documentation. You can use this link to access the full Help Doc: https://www.izotope.com/content/dam/...umentation.pdf Once again, I’m sorry that I don’t have a more satisfactory resolution for you. Thank you again for supporting iZotope, and please let me know if I can be of any further assistance.