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have to turn the gain up all the way to hear it through speakers and or headphones.
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What are you recording?
Are you speaking/singing loudly directly into the mic? Or, is the mic directly in front of a loud guitar amp? Or, are you trying to record average/quiet sounds from across the room?
If it's a directional "side address" studio mic, are you speaking/singing into the front side?
It's a studio/stage mic with an XLR connector, right? Not a "computer mic"?
Oh... If you're using a laptop, make sure you're not accidently recording from the computer's built-in mic.
It's normal to have high-peaks with a low-average volume (before limiting/compression), especially with "acoustic" sounds. (A guitar amp will limit if you drive it hard.)
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And adds ambient sound, too.
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Of course! The mic picks-up whatever sound hits it. It's picking-up whatever your ears are hearing, except your brain tends to filter-out noise and you may not notice it "live" unless you listen for it. If you've ever used a video recorder you've probably noticed a lot of noise when you play back that you didn't notice when recording.
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Could it be the soundcard?
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No. When you're using the interface your soundcard is not used. (You may be using your soundcard for playback.)