View Single Post
Old 09-28-2015, 04:11 AM   #119
Bob Headroom
Human being with feelings
Join Date: Apr 2008
Location: UK
Posts: 262

Originally Posted by innuendo View Post
- Next, in the usual "Programs and Features" window please uninstall everything that has "ATI", "AMD", "Catalyst" in it.
- Reboot.
- Run the utility, and upon completion click on "View report", save the file to desktop, and best upload it while you're on it.
- Reboot.

- Reboot into safe mode (press and release F8 multiple times during the startup and then select Safe Mode)
- Run the utility, select AMD in the selection box, verify that the "Save log..." is checked, then click on "Clean and Restart"
- Hopefully nothing will get drastically broken, so you will be able to come back and say hello:-)
- Upload the log which should be probably either in the root of your OS partition or inside the folder where you put the utility
This I had already done a few days ago and again when the drivers disappeared for the second time yesterday. I did it before you posted the above. The DDU version I have is I see the latest version is I'm happy to install the latest version and run it again but I'm guessing the "deed has already been done" from the previous time I ran it.

Here are the logs from when I ran it yesterday... It seems the app makes two logs: one when I first opened it (in normal windows) and one when I opened it for the second time (in safe mode). I'll upload both logs.
Bob Headroom is offline   Reply With Quote