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Old 06-14-2020, 06:12 AM   #1
tonybeepbeep
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Default All Softube plugins crashing Reaper for the past two days

I've already sent a ticket to Softube but wondered if anyone was in the same boat as me?

I'm running v6.11/x64 rev 7812ba and W10.

I installed Amp Room through Softube Central, which then updated most of my other Softube dll files.

Loaded a project the following day and since then anything Softube VST2/3 crashes Reaper.

My guess is the recent W10 update may be at fault?

Any other iLok protected plugin is working fine.
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Old 06-14-2020, 06:20 AM   #2
tonybeepbeep
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And the event viewer report

Fault bucket 2252320297788513867, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: reaper.exe
P2: 6.1.1.0
P3: 5eca8351
P4: Amp Room.dll
P5: 2.4.98.0
P6: 5ed8d69d
P7: c0000005
P8: 000000000043edb3
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9 A4E.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9 CE0.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9 D00.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9 CFE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9 D0E.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_reaper.exe_a42ab468f322dac1213f574c2 6204a4b9fbcf_dbcb1964_0b7cce6e-ce45-4c2e-a8fd-21d32aab75c2

Analysis symbol:
Rechecking for solution: 0
Report Id: de1a662a-8fb5-4fa6-8d36-1d4d81af5b36
Report Status: 268435456
Hashed bucket: be8f293e1348ed13ef41d960a6161e4b
Cab Guid: 0
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Old 06-14-2020, 09:06 AM   #3
RJHollins
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Having the same issue with Softube's Chandler Limited series of plugins.

I can only use the VST-2 versions.

The VST3 crashes several of my DAWs ... Hofa DDP Pro, ... even PlugDoc.
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Old 06-14-2020, 11:05 AM   #4
tonybeepbeep
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Quote:
Originally Posted by RJHollins View Post
Having the same issue with Softube's Chandler Limited series of plugins.

I can only use the VST-2 versions.

The VST3 crashes several of my DAWs ... Hofa DDP Pro, ... even PlugDoc.
I've been through everything in my FX browser and they all cause a crash. In W10 the hamster wheel spins, any other audio sounds like cheap fireworks and then Reaper bids me adieu.

Gonna add a comment to my open ticket and see what they say.

Thanks for the response and hope it works itself out.
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Old 06-14-2020, 11:48 AM   #5
RJHollins
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Quote:
Originally Posted by tonybeepbeep View Post
I've been through everything in my FX browser and they all cause a crash. In W10 the hamster wheel spins, any other audio sounds like cheap fireworks and then Reaper bids me adieu.

Gonna add a comment to my open ticket and see what they say.

Thanks for the response and hope it works itself out.
I'll add ... I'm running Win-7 Pro [64].

[note: I'm trying to recall back to when this started happening. I Demo'd all the plugins, and they were fine.

I've done all kinds of switching in iLok ... no change.

In PlugDoc, the VST3 [earlier version] would not show any Output. Worked with VST-2.
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Old 06-14-2020, 12:25 PM   #6
chip mcdonald
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Yeah, it's been happening to me for awhile with their plexi VST. I've been back in forth with a support ticket for weeks now.
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Old 06-29-2020, 09:45 AM   #7
Naji
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same here- Softube crashes Reaper, but that happened several times in the last four years. I am used to it.
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