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Old 05-14-2020, 06:43 PM   #1
MisterGTR
Human being with feelings
 
Join Date: Dec 2017
Posts: 188
Default Frontier Alphatrack Pro and Contour Shuttle Pro V2

I have just purchased a Contour Shuttle Pro V2 and having played with a bit i've discovered that it won't play nice with my Alphatrack.

If i disconnect the Alphatrack the ShuttlePro works fine.

But if i connect the Alphatrack anything with a shift key stroke on the ShuttlePro eg Button 14 is Shift+T for previous Take, cause the Alphatrack to reboot.

When i click find shortcut then hit any of the keys on the shuttlepro with shift/control buttons (eg Button 1 is shift and left arrow) i get an error saying "you must enter shortcut" and when i okay that window, the window behind "find key or midi controller" just shows "Shift +"

I'm not sure why this the case because i can press Shift+T on my keyboard and it doesn't cause the Alphatrack to crash and i would assume that is all the shuttlepro should be doing.

Maybe something to do with the Contour Shuttle Device Config app in the way it outputs the keystroke?

I've sent an email to contourdesign support too.
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