Reaper won't recognise keypad

[JeffM]

I just bought an Elgato Stream Deck and Reaper won't recognise it!!!

To test it at the most simple level, I programmed one of the keys to type the letter P (I was then goung to assign P to play in actions but I've not even got that far yet).

If I open just about any program on my PC (notepad for example or any program that has a text input dialog, such as the "save as" function) and press the relevant button, it types the letter P on screen.

However, in Reaper if I do "save as" or try to rename a track and then press the same button, nothing happens.

As far as I can see, Reaper doesn't recognise that the keypad even exists.

Any suggestions gratefully recieved.

[EpicSounds]

Hi Jeff

For reaper you should use the Hotkey function, not the Text function in streamdeck.

[JeffM]

Thanks for your reply.

I tried that and it doesn't work.

The reason I had the key programmed to enter text was to try to test the keypad at the absolute most simple level - to enter the letter P into a text input box.

I figure if I can't even do that then there's not much point in trying to get something more complicated to work.

This key prints a letter P into any text input box on any program I try (except Reaper).

Even in this message...

PPPPPPPPPPPPPP

[EpicSounds]

so in this window the streamdeck is not recognized?

[JeffM]

Originally Posted by EpicSounds

so in this window the streamdeck is not recognized?

Correct.

[EpicSounds]

I can't think of anything in reaper or streamdeck that would stop this. The only trouble I ever had with it is sending actions while a plugin window is focused, which doesn't always pass through to arrange.

I'm assuming you've done all the usual troubleshooting stuff - check for updates, restart, different usb port