Old 07-10-2024, 06:20 AM   #1
beingmf
Human being with feelings
 
beingmf's Avatar
 
Join Date: Jul 2007
Location: Jazz City
Posts: 5,086
Default Is "licensing@cockos.com" dead?

2 weeks ago I wrote an email to the address above (and in the meantime 2 follow-up mails), but haven't got a reply. Have you?
__________________
Windows 10x64 | AMD Ryzen 3700X | ATI FirePro 2100 | Marian Seraph AD2, 4.3.8 | Yamaha Steinberg MR816x
"If I can hear well, then everything I do is right" (Allen Sides)
beingmf is offline   Reply With Quote
Old 07-10-2024, 06:42 AM   #2
fourdogslong
Human being with feelings
 
Join Date: Sep 2023
Posts: 651
Default

Quote:
Originally Posted by beingmf View Post
2 weeks ago I wrote an email to the address above (and in the meantime 2 follow-up mails), but haven't got a reply. Have you?
Never got a single reply here either... I guess that's part of why Reaper is so cheap.
fourdogslong is offline   Reply With Quote
Old 07-10-2024, 06:48 AM   #3
STOP
Human being with feelings
 
STOP's Avatar
 
Join Date: Jul 2013
Location: Québec
Posts: 519
Default

On the Reaper webpage, it mentions to write to:
Quote:
If you do not receive a license key within a few minutes of your purchase, please contact us.
Be sure that email from support@cockos.com is not going into your spam folder.
Edit: Oops, my bad! I just saw this too:
Quote:
We also offer classroom licenses and discounted-to-commercial license upgrades. For these and any other license needs, please email licensing@cockos.com.
STOP is online now   Reply With Quote
Old 07-10-2024, 07:08 AM   #4
beingmf
Human being with feelings
 
beingmf's Avatar
 
Join Date: Jul 2007
Location: Jazz City
Posts: 5,086
Default

Thanks everyone! Spam folder is of course my first idea, but no reply, either.
__________________
Windows 10x64 | AMD Ryzen 3700X | ATI FirePro 2100 | Marian Seraph AD2, 4.3.8 | Yamaha Steinberg MR816x
"If I can hear well, then everything I do is right" (Allen Sides)
beingmf is offline   Reply With Quote
Old 07-10-2024, 07:09 AM   #5
dom64
Human being with feelings
 
Join Date: Feb 2021
Posts: 491
Default

I guess it kind of depends on the issue you are enquiring about.
Potentially it's something resolvable via posting here instead?

If only resolvable via Cockos directly, then hopefully they'll notice this post and respond when time permits.
dom64 is online now   Reply With Quote
Old 07-10-2024, 07:35 AM   #6
beingmf
Human being with feelings
 
beingmf's Avatar
 
Join Date: Jul 2007
Location: Jazz City
Posts: 5,086
Default

It's a pretty simple question: I'm able to enter my German tax ID – and thus pay 60$ straight – when I opt for bank transfer, but not when using PayPal – the total would be almost 80$. As I want to pay via PayPal, I'm stuck now. Maybe someone from Cockos reads this before version 8 is out :P
__________________
Windows 10x64 | AMD Ryzen 3700X | ATI FirePro 2100 | Marian Seraph AD2, 4.3.8 | Yamaha Steinberg MR816x
"If I can hear well, then everything I do is right" (Allen Sides)

Last edited by beingmf; 07-10-2024 at 08:50 AM.
beingmf is offline   Reply With Quote
Old 07-10-2024, 08:34 AM   #7
dom64
Human being with feelings
 
Join Date: Feb 2021
Posts: 491
Default

Yeah the price to purchase a personal license is $60 + VAT / Local Tax.
In other words, it varies depending on your local vat / tax situation.

For me, it was $72 all told (+ %20 vat)

I'd expect it to be the same price using either Paypal or using direct bank transfer.... but each process will be slightly different before final price at check out.

dom64 is online now   Reply With Quote
Old 07-10-2024, 09:06 AM   #8
STOP
Human being with feelings
 
STOP's Avatar
 
Join Date: Jul 2013
Location: Québec
Posts: 519
Default

As I understand it, your inquiry pertains not to licensing, but to support@cockos.com
STOP is online now   Reply With Quote
Old 07-12-2024, 01:15 AM   #9
mozart999uk
Human being with feelings
 
Join Date: Nov 2010
Posts: 1,827
Default

Yeah I tried a while back and didn't hear anything back....
mozart999uk is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 02:54 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.