Old 12-07-2018, 06:01 PM   #1
grinder
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Default iZotope

Anyone know where iZotope support has gone?
I have to re authorize a heap of software due to a OS update for well over a
week now I have seemingly authorized successfully two plugins of iZotopes
(I have many more )the auth files seem to escape somewhere they are not sent
to me and my download folder as is usual. No response from them at all.....

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Old 12-11-2018, 05:19 AM   #2
RobU
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Quote:
Originally Posted by grinder View Post
Anyone know where iZotope support has gone?
I have to re authorize a heap of software due to a OS update for well over a
week now I have seemingly authorized successfully two plugins of iZotopes
(I have many more )the auth files seem to escape somewhere they are not sent
to me and my download folder as is usual. No response from them at all.....

Grinder

They /were/ busy around Black Friday/Cyber Monday and for at least a week after that, I had a long wait for a response to a request over a license transfer. They seem to be getting back to normal, but response times are still pretty slow.


I started using their Product Portal for authentication - saves a lot of dicking around with auth/license files.
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Old 12-11-2018, 10:44 AM   #3
grinder
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All good thanks for reminding me that Ryan had replied


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