Old 08-19-2015, 06:59 AM   #1
schwa
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Default The Issue Tracker has been deprecated

Hello REAPER users,

We have deprecated the online REAPER Issue Tracker.

It is much more useful for us to discuss bug reports and feature requests conversationally in the user forums. Unfortunately the signal-to-noise ratio in the issue tracker was very low for various reasons, many of which are our (the developers') responsibility.

The issue tracker will remain online as a useful repository of information, and you can link to issues and of course discuss them in the forums, but posting new issues and comments in the tracker has been disabled. It is not fair to users to create the expectation that every issue report will be responded to in a timely and consistent manner by the developers.

Active bugs and feature requests in the tracker were already being discussed in the forums anyway. Please continue to discuss them! With the closing of the issue tracker, we expect that our involvement and responsiveness in the forums will increase.
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Old 08-19-2015, 07:11 AM   #2
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Fine by me really. Almost anything I'd ask for is already in there and I can just link to it if necessary.
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Old 08-19-2015, 07:14 AM   #3
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I think it became deprecated by lack of moderation, there are tons of things on there that shouldn't be or are unconfirmed or fixed already.

I think if you are removing the issue tracker, then the feature request/bug report forums need to have subforums for various categories and further subforums for archival of fixed bugs etc to not clog up the list the exact same way the issue tracker has been.

The issue tracker was nice because it had the sorting options of Open, Elevated, etc that could be used to quickly narrow things down.

Have you considered just getting a better issue tracker?
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Old 08-19-2015, 08:32 AM   #4
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Hope you'll sticky this so people don't run around asking

But OK, that's good, how do we make sure there's no billion threads about the same topic and if there is, how to fuse them together to get stuff in one place
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Old 08-19-2015, 02:02 PM   #5
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I have no clue what makes you think you can handle bugs in unorganzied forum posts better than in an actual bug tracker, where you can assign, sort, prioritize and, well, track them, but good luck! :-)

For users, things will get less transparent now, unfortunately. :-(
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Old 08-19-2015, 11:41 PM   #6
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Quote:
Originally Posted by schwa View Post
Hello REAPER users,

We have deprecated the online REAPER Issue Tracker.
Thank you schwa for taking this step!
Seems much more realistic and useful.

I guess you will have a list for features and bugs to adress on your side though.

Feel free to tell us more about how you work, how we best can contribute and how to get help with feature-requests and bugs.
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Old 08-20-2015, 12:45 AM   #7
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Didn't I respond to this thread yesterday? There were also other responses I believe. Have those all been censored or so? It seems only the positive response is left. Interesting...

(Or is there another thread on the same topic, and I am totally confused? :-) )
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Old 08-20-2015, 02:49 AM   #8
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Quote:
Originally Posted by fladd View Post
Didn't I respond to this thread yesterday? There were also other responses I believe. Have those all been censored or so? It seems only the positive response is left. Interesting...
Have never experienced any censorship around here.
Other DAW-forums, yes, but not here. So, just some technical or something
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Old 08-20-2015, 03:11 AM   #9
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Quote:
Originally Posted by fladd View Post
Didn't I respond to this thread yesterday? There were also other responses I believe. Have those all been censored or so? It seems only the positive response is left. Interesting...

(Or is there another thread on the same topic, and I am totally confused? :-) )
http://forum.cockos.com/showthread.php?t=165243
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Old 08-20-2015, 03:53 AM   #10
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This should be stickied.
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Old 08-20-2015, 03:58 AM   #11
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Quote:
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Aaah. There we go. :-) Thanks!
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Old 08-20-2015, 04:00 AM   #12
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Have never experienced any censorship around here.
Other DAW-forums, yes, but not here. So, just some technical or something
Yeah, me neither. That's why I was wondering. But apparently this thread just exists two times.
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Old 08-20-2015, 05:35 AM   #13
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In view of the amount of garbage that has been dumped in the bug area recently, this is probably the only logical way round it.
You cant stop people from posting THEIR individual problems in an area called "bug reports" and so long as that is still possible they will continue to do so.

Am I the ONLY one who had quit bothering to read the bug area because of all the "Reaper crashed my synthedit plug"-style posts?


Sincerely, Ivan-the-chief-grumpy-old-git
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Old 08-20-2015, 05:38 AM   #14
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Quote:
Originally Posted by fladd View Post
I have no clue what makes you think you can handle bugs in unorganzied forum posts better than in an actual bug tracker, where you can assign, sort, prioritize and, well, track them, but good luck! :-)

For users, things will get less transparent now, unfortunately. :-(
You would rather wade through all the un-bug posts in the hope of getting info on ACTUAL bugs?


THREAD CLOSED, from my point of view.
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Old 08-20-2015, 05:57 AM   #15
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Sensible, but the tracker did work great for v3 development, but it needs constant husbandry and v4 ignored It, made a mess and then its faded away..

But better not to tease users into thinking that's the way stuff is done, so closing it is for the best.

So long 'Elevated feature requests', we will miss your ever presence!
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Old 08-20-2015, 06:29 AM   #16
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Quote:
Originally Posted by ivansc View Post
Sincerely, Ivan-the-chief-grumpy-old-git
But we need grumpy old gits. Seriously!
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Old 01-04-2016, 08:37 AM   #17
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Now that the Issue Tracker has been deprecated, I suggest that when you raise an BR, you select the check-box to add a poll to the thread.

Important: you must do this when you create the thread; it cannot be added later.

Suggestions for the poll question and choices:

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Old 01-04-2016, 10:25 AM   #18
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Default Suggestion!

Maybe things are (or should be) bass ackwards.

How about if the devs TELL US what the top 3 or 5 items THEY'RE actually working on and aiming at, so the community can get in on the development, rather than the community asking for things that may, or may not, be on the devs radar/calendar?
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Old 01-04-2016, 10:44 AM   #19
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That's what's happening since...forever. There's a pre-release thread with a changelog for every pre-release version, pointing out everything currently being worked on, people test that and comment on it...
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Old 01-04-2016, 10:50 AM   #20
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Quote:
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That's what's happening since...forever. There's a pre-release thread with a changelog for every pre-release version, pointing out everything currently being worked on, people test that and comment on it...
Oops. You're right. My bad.

I guess I just don't hang out there enough.

Maybe more people will see it from that perspective.
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Old 01-12-2017, 04:24 AM   #21
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A better poll would be: "Is this issue important to you?" Thus, issues with the most favorable votes would get the most attention. This seems like a haphazard way to develop software to me, but I can't argue with success.

Every time I check back on a new version of Reaper every several months or so, it gets new features I think are cool, don't break old workflows, and work more or less intuitively (although Reaper itself requires some tweaking to get working intuitively from a Cubase perspective, at first).
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