Quote:
Originally Posted by _ceone
Hello, I'm encountering "random" crashes when using Synchro Arts - Vocalign Project 3 (v 3.6.1.2) with the latest Reaper 5.981/x64.
To describe the context: I have multiple Vocalign instance on several tracks (let's say 4 guides and 4 overdub tracks).
Crashes seems to occurs randomly when changing the cursor position.
You'll find in attachment the "Window Error Reporting" file related to this crash in event viewer.
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Many thanks for reporting this issue.
I have been trying to respond to the email I think you sent to
support@synchroarts.com on Monday morning, but all my replies were rejected from your email server because of "Security or policy settings."
I have tried to reproduce the issue on a test system with 6 active instances of VocALign Project, but I could not get Reaper 5.981 to crash by moving the cursor position, no matter how wild I went. However, one of our Developers has reviewed your report and he thinks he has something you could try.
Could you email
support@synchroarts.com again and provide a different email address, or edit the Security or policy settings for your address, so my replies can reach you, please?
Many thanks!
Renato | Customer Support Specialist | Synchro Arts