Old 05-26-2016, 09:48 PM   #1
mschnell
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Default GUI freezes with Kontakt

With the current release 5201, I rather often find that the GUI of the complete Reaper program freezes (while the audio engine still works perfectly) when using the GUI of the Kontakt plugin).

This usually seems to happen sporadically, but when I try to "save as default multi" it seems to freeze always.

I did not see this problem before, but I in fact did not do intensive Kontakt configuration work since several months and many Reaper updates. (Moreover, right now I do configuration of Kontakt instrument banks, that I did not use with Reaper before, at all.)

Thanks for listening,
-Michael
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Old 07-17-2016, 02:54 AM   #2
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I now can provide some additional information.

- This still happens with 522_x64
- I can reproduce it by:
. - Open the Kontakt 5 Player 5.5 plugin GUI
. - here I have a bank of two instruments
. - I try to delete one of them using it's close [x]

With other VSTs (such as the SWAM engine "Flute" by Sample Modeling see occasional GUI freezes, as well.

-Michael

Last edited by mschnell; 07-17-2016 at 03:12 AM.
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Old 07-17-2016, 08:30 AM   #3
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Quote:
Originally Posted by mschnell View Post
With the current release 5201, I rather often find that the GUI of the complete Reaper program freezes (while the audio engine still works perfectly) when using the GUI of the Kontakt plugin).
Hi Michael, yes, Reaper does seem to have some problems with Kontakt. And it's mostly, of not only, when I have Kontakt open for editing.

I have the full version of Kontakt, but you're saying it does it with the Player as well?
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Old 07-17-2016, 08:47 AM   #4
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Last release of reaper and Kontakt (full).
Same issue (randomly) when closing an instrument in kontakt.
Reaper freezes and I must close it.
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Old 07-17-2016, 01:33 PM   #5
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Quote:
Originally Posted by Tod View Post
I have the full version of Kontakt, but you're saying it does it with the Player as well?
Yep ! I sadly don't have the full Kontakt version just the player coming with several dedicated instruments from NI.

I tested Kontakt player 5.2 and 5.5.

I even can't close Reaper "normally", as it does not react on any mouse to PC keyboard event (event though the sound is playing just fine when receiving Midi.)

And I am rather sure that I did not have this problem - say - a year ago.

So as we are at least three, maybe a bugfix might be considered ....

-Michael
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Old 07-17-2016, 02:03 PM   #6
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Make that 4.
Up to date Kontakt and Reaper.
I click on the X to close the instrument and nothing happens, click anywhere else in the kontakt gui and the spinning halo appears, it goes white/seethru and I get the Not Responding message. Anything between 3 and 8 seconds later it all returns to normal with the instrument gone.

I did wonder if this is something to do with preferences for unloading ... cant remember the words and not at my music pc at the moment ...state or something.

Doesn't seem to happen with kontakt or presets in komplete kontrol.

It started with Reaper 5 I think, randomly, but maybe longer ago than that, but there have been both Reaper and kontakt updates. Now it is almost every time I use kontakt - I always thought it was me being too impatient with my wonderful multitasking pc.
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Old 07-17-2016, 04:39 PM   #7
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I am on 5.21 and latest Kontant and have tried my damnedest to make it crash.
Lots of different libraries and third party sample sets not in library format.

Tried it as a standalone and as a vsti in Reaper. All 64 bit, mind you.

I will get 5.22 later today and see if that makes it crash.
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Old 07-18-2016, 02:09 AM   #8
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Quote:
Originally Posted by Tod View Post
I have the full version of Kontakt, but you're saying it does it with the Player as well?
Quote:
Originally Posted by mschnell View Post
Yep ! I sadly don't have the full Kontakt version just the player coming with several dedicated instruments from NI.
As far as I know it's the same software; the serial number / activation determines whether it runs as the Player or in Full mode.
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Old 07-18-2016, 06:27 AM   #9
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and 5.22 is behaving perfectly for me.
I spent about an hour auditioning freebie libraries with a friend today so I was opening and closing a LOT of stuff.

All worked perfectly. Go figure.
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Old 07-18-2016, 07:33 AM   #10
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Quote:
Originally Posted by DarkStar View Post
As far as I know it's the same software; the serial number / activation determines whether it runs as the Player or in Full mode.
AFAIK, this is correct.
-Michael
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Old 07-18-2016, 07:34 AM   #11
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Quote:
Originally Posted by ivansc View Post
All worked perfectly. Go figure.
Can we do anything to help to pinpoint the problem ?
-Michael
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Old 07-18-2016, 09:01 AM   #12
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Might be worth itemising what actual libraries (rather than files) we all have. I currently have Chris Hein Compact Horns, the factory stuff, Session Horns, Yamaha drummica, Steven Slate drums 3.5, retro machines & all the rest are files rather than libraries.

Kontakt build is 5.5.2.880 Import version is 3.10.4 whatever that means. And of course I am on a full licence.
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Old 07-18-2016, 12:49 PM   #13
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The last time I tried I had loaded a sound from Scarbee Mark I and a sound from the Factory selection. (In fact my setup auto-loads a project that in one track features this.)

I seem to remember that I succeeded in deleting the Mark I sound and then tried to delete the Factory selection sound (Upright Bass) which caused the problem.

Then I restarted and tried to delete the Factory Selection sound first and this immediately froze the GUI.

Any yes Kontakt Player is 5.5.2.880, here, too.

-Michael

Last edited by mschnell; 07-18-2016 at 09:51 PM.
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Old 07-18-2016, 12:56 PM   #14
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I made it happen a few minutes ago on a project with 2 tracks, each with an instance of up-to-date (v5.5.2.880) kontakt and exactly the same thing happened as I described above. Using The Giant piano.
Event Viwer shows:

Application Hang / Administrative Event
reaper.exe
5.2.2.0
fd4
01d1e125c715e10f
8
E:\Reaper64\reaper.exe
f71ab642-4d1b-11e6-bba6-3085a93ce42c
55006E006B006E006F0077006E0000000000

---------------------------------------------
Log Name: Application
Source: Application Hang
Date: 18/07/2016 20:15:30
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Robert-PC
Description:
The program reaper.exe version 5.2.2.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: fd4
Start Time: 01d1e125c715e10f
Termination Time: 8
Application Path: E:\Reaper64\reaper.exe
Report Id: f71ab642-4d1b-11e6-bba6-3085a93ce42c

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-07-18T19:15:30.000000000Z" />
<EventRecordID>95121</EventRecordID>
<Channel>Application</Channel>
<Computer>Robert-PC</Computer>
<Security />
</System>
<EventData>
<Data>reaper.exe</Data>
<Data>5.2.2.0</Data>
<Data>fd4</Data>
<Data>01d1e125c715e10f</Data>
<Data>8</Data>
<Data>E:\Reaper64\reaper.exe</Data>
<Data>f71ab642-4d1b-11e6-bba6-3085a93ce42c</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>
-------------------------------------------
Binary data:
In Words
0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000
In Bytes
0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..
--------------------------------------------
Using komplete kontrol with k5, The Giant, in Edit view so you can actually [x] out the preset, it exits cleanly, no hassle.

EDIT: In both KK and K5 if I [x] out the preset while the Reaper track is armed then it exits cleanly. If I [x] out with an unarmed track it hangs. Tried it half dozen time both ways.

What that means ....
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Old 07-18-2016, 01:24 PM   #15
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Quote:
Originally Posted by RobertP View Post
I made it happen a few minutes ago on a project with 2 tracks, each with an instance of up-to-date (v5.5.2.880) kontakt and exactly the same thing happened as I described above. Using The Giant piano.
Aah, great Robert, maybe this will give Justin a little more to consider. I think I have had Reaper crash on occasion, but usually it just hangs for a while.

When that happens I'll give it several seconds to come back, at which point, I'll do a save, exit, and reboot to get a clean slate.

However, many times I get tired of waiting and I'll simply close it with Task Manager, and reboot.

I've got autosave set to save every 15 minutes so I seldom lose too much.

Since nearly all my project include a heavy use of Kontakt, it does happen fairly often, but if I recall, it's primarily when I have Kontakt open.
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Old 07-18-2016, 01:54 PM   #16
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Thanks Tod.
Sheesh, I must be more paranoid than you - I autosave every 3 minutes !! haha

Did you try to [x] out an instrument on an armed and unarmed track?
I tried it all again on a much bigger project with more instances of k5 and it was the same for all of them - armed ok, unarmed hang.

This sounds wrong but I hope its a bug with Reaper, rather than NI, as it will probably get sorted
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Old 07-18-2016, 02:31 PM   #17
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Quote:
Originally Posted by RobertP View Post
Did you try to [x] out an instrument on an armed and unarmed track?
I tried it all again on a much bigger project with more instances of k5 and it was the same for all of them - armed ok, unarmed hang.
No, I'm not experiencing that. I don't remember Reaper crashing when I did that either. I just tried it with a couple of projects and had no problem.

Normally I don't have my Kontakt tracks "Armed", is there a reason you are doing that? Or am I misunderstanding what you are saying?
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Old 07-18-2016, 03:59 PM   #18
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I will go back and check if arming the kontakt track(s) makes it die.
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Old 07-18-2016, 09:56 PM   #19
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Quote:
Originally Posted by RobertP View Post
armed ok, unarmed hang.)
This is what I found with SWAM instruments. But here not with unloading the plugin (I did not try that), but just with trying to do use their GUI.

The Kontakt sound unloading problem for me is also seen with armed tracks.

-Michael
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Old 07-19-2016, 11:51 AM   #20
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Quote:
Originally Posted by Tod View Post
Normally I don't have my Kontakt tracks "Armed", is there a reason you are doing that? Or am I misunderstanding what you are saying?
Just to be clear, I know you know this, armed as in an armed track in reaper ready for recording that I have kontakt on, and/or armed so I can hear the sound of the instrument.

I tend to do this in several circumstances:
Just to noodle a vague tune in my head
I compose mainly with piano but do this to choose the final instrument
swopping between instruments, not presets, to find the right one - I have komplete so there are a good few basses in there to choose from - auditioning instruments.

Now I am a little worried. Am I doing something unnecessary or in not such a good way?

@Michael: armed ok, unarmed hang, by [x] I meant when unloading the instrument from within kontakt not the plugin itself, if that's what I think you didn't mean.

Sorry for my poor english I'm from norf Lundon
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Old 07-19-2016, 03:19 PM   #21
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Quote:
Originally Posted by RobertP View Post

@Michael: armed ok, unarmed hang, by [x] I meant when unloading the instrument from within kontakt not the plugin itself, if that's what I think you didn't mean.
You are right. Regarding Kontakt unloading a "sound"/"instrument" of course is just "using the GUI of the plugin", so same as my experience with "SWAM": is sometimes freezes the complete Reaper GUI. It just is a lot more likely with Kontakt when unloading an instrument, for me both with armed as with unarmed tracks.

-Michael
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Old 07-20-2016, 01:02 AM   #22
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Quote:
Originally Posted by RobertP View Post
Sorry for my poor english I'm from norf Lundon

Homeboy! I was at the ceremony when Harrow was incorporated as a London Borough
back in the fifties! Mind you all the BARRER BOYS reckon it ain`t proper London.....
There again I was born in Redhill Hospital... so who knows/cares?
Guitarist in my band sounds more "London" than I do and he was born in Cambridgeshire!
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Old 07-26-2016, 12:45 PM   #23
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Don't want to appear cheeky in bumping this but would I be right in assuming, given the lack of confirmation from more Reaper users or developers, that this is less a bug with Reaper and more something that appears on some systems, some of the time and probably in specific system/user circustances, i.e. arising from a complex combination of user action, hardware, software, setup, etc, etc?

I really don't have the knowledge to interpret the hang report I posted above, or even determine whether the report indicates anything useful.

I should take this to the NI forum I guess.

@Ivan: norf lundon = middlesex/essex/Herts border back in the 60's
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Old 07-26-2016, 12:53 PM   #24
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Update:
not just a hang, a crash: exactly the same circumstances. Attempting to [x] out the Giant Piano in NI K5 with the track un-armed - cleanly [x]'d out with the same track armed.

- EventData

reaper.exe
5.2.2.0
5787e5fe
Kontakt 5.dll
5.5.2.880
569e1915
c0000005
0000000000134184
370
01d1e772c54abf57
E:\Reaper64\reaper.exe
D:\VST\A1 64 BIT\Kontakt 5.dll
69c5e1bc-5367-11e6-a2b2-3085a93ce42c
---------------------------------------------
+ System

- Provider
[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager
- EventID 7036
[ Qualifiers] 16384
Version 0
Level 4
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2016-07-26T19:32:31.230782100Z
EventRecordID 567040
Correlation
- Execution
[ ProcessID] 696
[ ThreadID] 136
Channel System
Computer Robert-PC
Security

- EventData
param1 Windows Error Reporting Service
param2 stopped
5700650072005300760063002F0031000000
------------------------------------------------

Binary data:

In Words
0000: 00650057 00530072 00630076 0031002F
0008: 0000

In Bytes
0000: 57 00 65 00 72 00 53 00 W.e.r.S.
0008: 76 00 63 00 2F 00 31 00 v.c./.1.
0010: 00 00 ..
---------------------------------
Log Name: Application
Source: Windows Error Reporting
Date: 26/07/2016 20:36:06
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Robert-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: reaper.exe
P2: 5.2.2.0
P3: 5787e5fe
P4: Kontakt 5.dll
P5: 5.5.2.880
P6: 569e1915
P7: c0000005
P8: 0000000000134184
P9:
P10:

Attached files:
C:\Users\Robert\AppData\Local\Temp\WER3FFC.tmp.app compat.txt
C:\Users\Robert\AppData\Local\Temp\WER47F8.tmp.WER InternalMetadata.xml
C:\Users\Robert\AppData\Local\Temp\WER47F9.tmp.hdm p
C:\Users\Robert\AppData\Local\Temp\WERD9A.tmp.mdmp

These files may be available here:
C:\Users\Robert\AppData\Local\Microsoft\Windows\WE R\ReportQueue\AppCrash_reaper.exe_302c8910e0a2f087 bac3a3afba21376ea676a5_cab_12fc0e33

Analysis symbol:
Rechecking for solution: 0
Report Id: 69c5e1bc-5367-11e6-a2b2-3085a93ce42c
Report Status: 7
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-07-26T19:36:06.000000000Z" />
<EventRecordID>95652</EventRecordID>
<Channel>Application</Channel>
<Computer>Robert-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>reaper.exe</Data>
<Data>5.2.2.0</Data>
<Data>5787e5fe</Data>
<Data>Kontakt 5.dll</Data>
<Data>5.5.2.880</Data>
<Data>569e1915</Data>
<Data>c0000005</Data>
<Data>0000000000134184</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Robert\AppData\Local\Temp\WER3FFC.tmp.app compat.txt
C:\Users\Robert\AppData\Local\Temp\WER47F8.tmp.WER InternalMetadata.xml
C:\Users\Robert\AppData\Local\Temp\WER47F9.tmp.hdm p
C:\Users\Robert\AppData\Local\Temp\WERD9A.tmp.mdmp </Data>
<Data>C:\Users\Robert\AppData\Local\Microsoft\Wind ows\WER\ReportQueue\AppCrash_reaper.exe_302c8910e0 a2f087bac3a3afba21376ea676a5_cab_12fc0e33</Data>
<Data>
</Data>
<Data>0</Data>
<Data>69c5e1bc-5367-11e6-a2b2-3085a93ce42c</Data>
<Data>7</Data>
</EventData>
</Event>
--------------------------------
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Old 07-26-2016, 01:28 PM   #25
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Any news ?

I accidentally found that the freezing seems to happen only in one track, while another track I use Kontakt in seems to work fine: no problem when deleting an instrument (or an instrument collection).

-Michael
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Old 08-05-2016, 08:15 PM   #26
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Clicking the FX button causes Reaper Frozen with several kontakt loaded.
Only the dedicated mode could help, but that's not the happiness I am looking for.

http://forum.cockos.com/showthread.php?t=179598
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Old 09-17-2016, 11:45 AM   #27
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The issue still exists with the newest version of Reaper.

I can provide a maybe new information:

This happens nearly all the time I want to delete the first of two instrument banks loaded in Kontakt after starting the Reaper project, while I seemingly can delete the second one just fine.

When it happens, Reaper does not react on any mouse rvents, but when playing the sound engine works normally and Kontakt does show the meters moviong just fine. Seemingly only the mouse is blocked: hitting ESC closes the FX-chain window and then the mouse starts working again normally

When it happened I (instead of ESC) can use CTRL-ALT-DELto start the windows 7 task manager.

Here besides "Reaper" I see Kontakt as a program.

I can bow delete this program and after that the Reaper GUI seems to work again.

-Michael

Last edited by mschnell; 09-17-2016 at 11:53 AM.
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Old 09-17-2016, 12:21 PM   #28
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Michael, did you upgrade Kontakt to 5.6? (free update).
Maybe it's only a coincidence, but since I did it, I encountered no problem.
Who knows?
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Old 09-17-2016, 01:07 PM   #29
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Thanks for pointing me to the update.

Unfortunately it does not help.

Thanks again,
-Michael
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Old 09-17-2016, 02:25 PM   #30
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Same for me with the update.

I sent the NI techs all the information I posted here and all other information they requested, including the results of a small NI program they asked me to run for troubleshooting. Following this, and without giving me any ideas about what might be wrong, they suggested I uninstall k5 then reinstall starting with the original k.10 ultra hard disc, followed by all the updates. They suggested I unininstall with a downloaded MS program, not the usual uninstall prog included in windows,which I did. Still no change. This has taken about 5 weeks including 3 weeks where they were sending emails requesting info to someone else.

It has now been almost another two weeks with no reply since I told them there was no change after the reinstall.

I anticipate being told by NI that it is probably a windows problem and nothing to do with them.

I really would appreciate a cockos/Reaper comment on the crash/hang report I posted above, even if only to confirm it is likely not a Reaper bug.

It is obvious that I can avoid the crash/hang I experience by arming the Reaper track before closing the k5 instrument via 'x' in the edit area. I would have thought though, that it may be helpful to NI and cockos to understand why it happens. I don't understand the ins and outs of these things so may be entirely wrong.
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Old 09-17-2016, 09:34 PM   #31
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Rather obviously Kontakt does not return from a mouse event handler. I suppose mouse event calls are sent to Reaper by the OS and then somehow routed through the VST interface, and hence Reaper also can't handle any mouse events any more, until it closes the plugins GUI by other means (here initiated by a keyboard event.)

So rather obviously indeed Kontakt is the cause, especially, as (in my setup) closing the upper instrument bank loaded triggers the issue, while closing the second instrument bank does not.

Unarming the track does not help in my case. In fact in my ("live") setup the track is never armed, as Midi data are routed in from another track. Unarming that track (to prevent any Midi time code data to be sent to Kontakt), does not help either. Muting the track to prevent any Midi/Audio traffic through the VST interface (Reaper is set up that way), does not make a difference, either.

(Maybe you want to forward this to NI...)

-Michael

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Old 09-18-2016, 03:17 AM   #32
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Thanks for the helpful response Michael.
I will indeed post it to them.

I noticed some of the latest updates have included some fixes for other DAWS but I think Reaper is not in their testbed ... yet.
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Old 10-11-2016, 09:26 AM   #33
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I've been having similar Kontakt hanging in Reaper issues for months randomly and I *think* I've just found the bug thanks to an earlier comment. For me it depends if the track is Record Armed or not. Sounds weird but it's reproducible here.

Latest Reaper 5.26 x64 & Full Kontakt 5.5 x64 (5.6 is reportedly buggy and there's no purge so leaving alone for now!). Win 7 x64 SP1. 24Gb RAM, i7 920 Proc. SSD sample drive.

What happens:

Scenario: A saved project is opened. A handful of tracks only. Click FX to bring up the FX window. With the Kontakt GUI open and in focus on a track I attempt to drop and drag a new nki over the top of an existing one in the main area of Kontakt (either from a library or the files). Normally the new nki would load (with samples off the SSD) in a couple of seconds. But when the bug occurs it hangs, the wheel of death appears.

> If I click the Kontakt GUI then it goes white, stops responding, Reaper crashes. Windows reports a Reaper 'Application Hang' in Event Viewer.

> If I leave it alone it eventually loads up after about a minute but the sample's GUI is often corrupted until I hit play then everything works again (inc the GUI returns to normal).

I couldn't work out why sometimes it did this and other times it didn't until somebody earlier mentioned the status of the track itself. Here are my results: Assume for each instance below that the FX window is open and focussed with Kontakt open and a random nki is drag/dropped onto the main area.

1. Track not selected or track selected but not armed: Kontakt hangs as described earlier

2. Track Record Armed: Kontakt loads new nki as it should

I've tried this many times and this seems to be the way to reproduce the hang. Keep the track armed before changing the nki in Kontakt. This looks like a Reaper issue from where I'm sitting but I'm not a programmer. Hope that helps!
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Old 10-11-2016, 09:45 AM   #34
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Well, it is good to know I am not alone in this and helpful that you posted Jaybee. What you describe is exactly what I experience.

As you can read from the thread, there has been no response from cockos/Reaper devs either to the issue or the crash/hang logs I posted, which probably means it's not a Reaper bug but a kontakt issue. This may be born out by the fact that it is not reported here or on the NI forum by loads of folks.

I have taken it to NI support and it seems they are mystified, despite all the information I have given them. Currently they are waiting for me to post them a video of it actually happening but I have just not had a moment to think how I am going to make a video let alone get it to them.

Just out of interest Jaybee, can you post here your exact specs, including soundcard and anything connected to your pc...you never know.
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Old 10-17-2016, 06:53 AM   #35
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Quote:
Originally Posted by RobertP View Post
Just out of interest Jaybee, can you post here your exact specs, including soundcard and anything connected to your pc...you never know.
Shared pain is good pain It's uppermost in my mind to check the track is armed before I move an nki into Kontakt now so (fingers crossed) I've avoided any unexpected crashes since.

PC is getting on a bit now but I've upgraded her as I've gone along so she's still running fine:

Win 7 x64 SP1 (on SSD)
i7 920 o/c to 3.04Ghz.
24Gb RAM
850w Corsair PSU
Quadro FX1800 & GTX 680 GPUs
Soundcard is Focusrite Scarlett 6i6 (original)
Samples spun off a dedicated 500Gb EVO850 SSD

Really nothing out of the ordinary. Reaper only ever crashes (this easily) with Kontakt so I think you may be right that it could be a Kontakt problem. I'm not jumping to 5.6 though given it's got issues and at least 5.5 is stable (apart from this particular issue we're having).
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Old 10-17-2016, 10:33 AM   #36
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A thought: Some of you ARE on the paid version as well as those of you reporting here on the Player version?
Remember NI changed their installation/auth software very recently to the Native Access program which as far a I know is only available on the NI website.

https://www.native-instruments.com/e...native-access/


Also, have any of you experiencing crashes tried using Kontakt in a different DAW?

If mine was crashing I could do it, but....
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Old 10-17-2016, 11:27 AM   #37
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Thanks for your thoughts Ivan.
I am on the paid version.
I have not tried another DAW but have a free version of studio one somewhere. Good suggestion Ivan. I am away for a few weeks to warm my old bones but will try when I get back.

I have both the old NI updater and the new beta NI Access, but my problem pre-dates getting it. It is not a good change as far as I can see, mainly because Access does not let you download and keep update files. I have the full komplete and am dreading the day when I have to reinstall by downloading a load of files via Access at 1.5 Mbps on a good day!

At the moment it seems a bit hit and miss between old and new. I have been able to continue to use the old one although one update didn't show in the old one but popped up in Access, so no backup copy of that

Hooraa for backups.

Jaybee, thanks for the info, I will check on my return from warmer climes.
I did update thinking it might help but made no difference and was certainly not buggy for me. I preferred the old gfx personally but the update has been updated to make the gfx/fonts clearer - still don't like it though
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Old 10-17-2016, 12:30 PM   #38
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I just installed the Kontakt Player upgrade 5.6.1: no change.

-Michael
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Old 10-17-2016, 01:41 PM   #39
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I know you dont want to hear this but I somehow clobbered the driver for my Emu Xboard today, reinstalled it ad then decided to go through my Kontakt libraries and data files.
Apart from finding a couple of redundancies, I went through the whole of my samples drive without a hitch.
This is almost beginning to look like a hardware based glitch.....
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Old 10-17-2016, 09:57 PM   #40
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NONONO.

Now that I know that hitting ESC stops the effect of the glitch, it's easy to play around with it:

If I have two instrument sets loaded in a Kontatakt instance:

When I delete the first (hitting [x]) the problem happens.

When I delete the second one that just works as it should.

This does not look like a hardware problem, and of course not like a Reaper bug, either.

-Michael
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