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05-15-2019, 02:06 PM
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#1
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Human being with feelings
Join Date: May 2019
Posts: 7
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Reaper Crashing Constantly
Hi there,
I started using Reaper for the first time and it keeps crashing randomly.. I seem to be doing different things whenever it crashes so I can't figure out what's wrong.
I grabbed the error logs from Windows Event Viewer and I've posted the results below.
I've included error logs for two separate crashes.
If anyone knows what's going on I'd really appreciate some help.
Thanks in advanced!
Edit: To add, no VST's are loaded in the project. I'm building an orchestral template and currently all tracks are empty.
ERROR 1 (Crash)
Faulting application name: reaper.exe, version: 5.9.7.7, time stamp: 0x5cd0303a
Faulting module name: ntdll.dll, version: 10.0.17763.475, time stamp: 0x3230aa04
Exception code: 0xc0000005
Fault offset: 0x0000000000009a9d
Faulting process id: 0x23a0
Faulting application start time: 0x01d50b4d8274f9f9
Faulting application path: C:\Users\Will\Desktop\Cockos REAPER v5.977 Portable\App\Reaper\reaper.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 91fabec7-04f9-4d32-910d-ac2bae977d68
Faulting package full name:
Faulting package-relative application ID:
DETAILED LOG
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-05-15T18:55:43.738571500Z" />
<EventRecordID>7750</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-L9J62DO</Computer>
<Security />
</System>
- <EventData>
<Data>reaper.exe</Data>
<Data>5.9.7.7</Data>
<Data>5cd0303a</Data>
<Data>ntdll.dll</Data>
<Data>10.0.17763.475</Data>
<Data>3230aa04</Data>
<Data>c0000005</Data>
<Data>0000000000009a9d</Data>
<Data>23a0</Data>
<Data>01d50b4d8274f9f9</Data>
<Data>C:\Users\Will\Desktop\Cockos REAPER v5.977 Portable\App\Reaper\reaper.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>91fabec7-04f9-4d32-910d-ac2bae977d68</Data>
<Data />
<Data />
</EventData>
</Event>
ERROR 2 (Crash)
Faulting application name: reaper.exe, version: 5.9.7.7, time stamp: 0x5cd0303a
Faulting module name: reaper.exe, version: 5.9.7.7, time stamp: 0x5cd0303a
Exception code: 0xc0000005
Fault offset: 0x00000000007bfe7d
Faulting process id: 0x1864
Faulting application start time: 0x01d50b50629a74be
Faulting application path: C:\Users\Will\Desktop\Cockos REAPER v5.977 Portable\App\Reaper\reaper.exe
Faulting module path: C:\Users\Will\Desktop\Cockos REAPER v5.977 Portable\App\Reaper\reaper.exe
Report Id: 617242a5-67ac-4e55-b734-749bddc2a07c
Faulting package full name:
Faulting package-relative application ID:
DETAILED LOG
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-05-15T19:06:53.550115200Z" />
<EventRecordID>7753</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-L9J62DO</Computer>
<Security />
</System>
- <EventData>
<Data>reaper.exe</Data>
<Data>5.9.7.7</Data>
<Data>5cd0303a</Data>
<Data>reaper.exe</Data>
<Data>5.9.7.7</Data>
<Data>5cd0303a</Data>
<Data>c0000005</Data>
<Data>00000000007bfe7d</Data>
<Data>1864</Data>
<Data>01d50b50629a74be</Data>
<Data>C:\Users\Will\Desktop\Cockos REAPER v5.977 Portable\App\Reaper\reaper.exe</Data>
<Data>C:\Users\Will\Desktop\Cockos REAPER v5.977 Portable\App\Reaper\reaper.exe</Data>
<Data>617242a5-67ac-4e55-b734-749bddc2a07c</Data>
<Data />
<Data />
</EventData>
</Event>
Last edited by MailMan38; 05-15-2019 at 08:12 PM.
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05-15-2019, 03:22 PM
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#2
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Human being with feelings
Join Date: Oct 2010
Location: Charleston, SC
Posts: 12,769
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What is your Hardware and are you using the audio driver that comes with your Hardware?
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05-15-2019, 03:25 PM
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#3
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Human being with feelings
Join Date: May 2019
Posts: 7
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Quote:
Originally Posted by Coachz
What is your Hardware and are you using the audio driver that comes with your Hardware?
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I'm using a PreSonus Studio 2/6 USB 3.0 Audio Interface.
In audio hardware settings in Reaper I have it set to ASIO. Is that correct?
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05-15-2019, 04:00 PM
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#4
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Human being with feelings
Join Date: Oct 2010
Location: Charleston, SC
Posts: 12,769
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05-15-2019, 04:29 PM
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#5
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Human being with feelings
Join Date: Jan 2012
Posts: 45
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He mentioned on the REAPER discord that he is using melodyne and a bunch of other plugins. So
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05-15-2019, 04:35 PM
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#6
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Human being with feelings
Join Date: May 2019
Posts: 7
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Quote:
Originally Posted by Audbol
He mentioned on the REAPER discord that he is using melodyne and a bunch of other plugins. So
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My audio interface drivers are up to date.
Does Reaper not play well with plugins in general? Or only certain ones?
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05-15-2019, 04:37 PM
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#7
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Human being with feelings
Join Date: Mar 2008
Location: Oakland, CA
Posts: 10,478
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Reaper only ever crashes in either of these two cases (for me, and I've used it for over a decade, daily):
1. A dodgy audio card / bad connection with your audio hardware
2. Flaky plugins or conflicting versions of plugins
You can test no. 2 by starting up a clean session and then watch if it crashes, and then insert your favorite plugin, one by one, to see which is the culprit.
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05-15-2019, 04:40 PM
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#8
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Human being with feelings
Join Date: May 2019
Posts: 7
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Quote:
Originally Posted by peter5992
Reaper only ever crashes in either of these two cases (for me, and I've used it for over a decade, daily):
1. A dodgy audio card / bad connection with your audio hardware
2. Flaky plugins or conflicting versions of plugins
You can test no. 2 by starting up a clean session and then watch if it crashes, and then insert your favorite plugin, one by one, to see which is the culprit.
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Thanks for the tip.
BTW, these crashes are happening with zero VSTs loaded.. I'm currently building an orchestral template and am just creating a bunch of empty tracks and busses etc. Could faulty plugins still be causing the crashing in this case?
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05-15-2019, 04:46 PM
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#9
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Human being with feelings
Join Date: Oct 2010
Location: Charleston, SC
Posts: 12,769
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Bad plugins are the top cause of Reaper crashes
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05-15-2019, 04:49 PM
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#10
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Human being with feelings
Join Date: May 2019
Posts: 7
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Quote:
Originally Posted by Coachz
Bad plugins are the top cause of Reaper crashes
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Even if no plugins are being used in my current project?
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05-15-2019, 05:08 PM
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#11
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Human being with feelings
Join Date: Oct 2010
Location: Charleston, SC
Posts: 12,769
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Quote:
Originally Posted by MailMan38
Even if no plugins are being used in my current project?
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I dont think so. Are you using the presonus drivers?
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05-15-2019, 05:15 PM
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#12
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Human being with feelings
Join Date: May 2009
Posts: 29,260
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Quote:
Exception code: 0xc0000005
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That's an access violation, aka trying to access memory that it isn't allowed to access. The fault offset is where it crashed so the devs can look at that and tell what code was running when it crashed, until then...
Can you describe exactly what you are doing when it crashes? I'd start with an empty project and repro if possible. If there is nothing third-party loaded/used (including controllers etc.) this could be some rare bug but only if there is nothing third party involved.
You can rule out the audio driver by setting the audio driver to the "dummy" driver and trying to repro.
__________________
Music is what feelings sound like.
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05-15-2019, 05:51 PM
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#13
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,721
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Maybe give 5.978 a try?
Also: any control surfaces enabled?
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05-15-2019, 08:09 PM
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#14
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Human being with feelings
Join Date: May 2019
Posts: 7
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Quote:
Originally Posted by karbomusic
That's an access violation, aka trying to access memory that it isn't allowed to access. The fault offset is where it crashed so the devs can look at that and tell what code was running when it crashed, until then...
Can you describe exactly what you are doing when it crashes? I'd start with an empty project and repro if possible. If there is nothing third-party loaded/used (including controllers etc.) this could be some rare bug but only if there is nothing third party involved.
You can rule out the audio driver by setting the audio driver to the "dummy" driver and trying to repro.
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Thanks.. is there a setting I can change to help this memory issue?
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05-15-2019, 08:10 PM
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#15
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Human being with feelings
Join Date: May 2019
Posts: 7
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Quote:
Originally Posted by Justin
Maybe give 5.978 a try?
Also: any control surfaces enabled?
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I see it recognizes my Akai MPK61 in controller settings, but it is disabled and I haven't enabled it yet.
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05-15-2019, 08:12 PM
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#16
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Human being with feelings
Join Date: May 2009
Posts: 29,260
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Quote:
Originally Posted by MailMan38
Thanks.. is there a setting I can change to help this memory issue?
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No, I over-explained, follow Justin's path.
__________________
Music is what feelings sound like.
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