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04-08-2014, 12:22 AM
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#1
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Human being with feelings
Join Date: Jul 2010
Posts: 4
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Sould i throw the Focusrite Scarlett out of my window??
my computer was a Sony Vaio running Windows 7 ultimate 64 bit..
https://www.youtube.com/watch?v=lduYYLOqI20
the clipping just drive me crazy
i am very regret bought a Focusrite Scarlett 2i2 now...
i just want a slient and stable interface..
who can help me now ??
if this time i can't settle this problems..
maybe i will switch to Presonus or something like that ...and never back to Focusrite again..
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04-08-2014, 12:33 AM
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#2
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Human being with feelings
Join Date: Jul 2009
Location: Wellington
Posts: 4,622
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sorry to hear about that neo69hk. I've got their 2i4 and have only had goodtimes.
What happens? is a random clip now and then or is it continual?
edit: ahhh I check out the vid first
Last edited by Garrick; 04-08-2014 at 12:41 AM.
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04-08-2014, 12:33 AM
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#3
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Human being with feelings
Join Date: Dec 2013
Location: Trondheim, Norway
Posts: 376
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Just remember to open the window before you throw it :-)
Personally I have better experience with Presonus drivers than Focusrite drivers, but I have not used their latest models.
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04-08-2014, 12:44 AM
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#4
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Human being with feelings
Join Date: Jul 2009
Location: Wellington
Posts: 4,622
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from your youtube vid, it is flicking on as green. It's clipping when it goes red.
Maybe you might need a new guitar lead as well.
Last edited by Garrick; 04-08-2014 at 01:25 AM.
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04-08-2014, 02:13 AM
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#5
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Human being with feelings
Join Date: May 2009
Location: Polandia
Posts: 3,578
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Is this clipping for sure? Aren't those pops ASIO buffer underruns? How does it sound with larger buffer?
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04-08-2014, 02:19 AM
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#6
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Human being with feelings
Join Date: Jan 2011
Location: Zürich
Posts: 1,008
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Try latency mon first, then wait until I am below the window until you throw.
And get yourself a dedicated guitar preamp, do not rely on the hiz inputs, sth like a cheap line 6....
And regret buying the laptop, not the focus rite.
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04-08-2014, 04:49 AM
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#7
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Human being with feelings
Join Date: May 2006
Location: Skellefteå, Sweden
Posts: 378
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My 2i4 quit the clipping thing (I also had this problem) after I reset the reaper configuration. I don't know more, just that it seemed to help me.
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04-08-2014, 05:56 AM
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#8
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Human being with feelings
Join Date: Sep 2008
Location: Cadiz Spain
Posts: 268
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If you are going to throw it out of the window please put it in a box and send it to me LOL I will pay postage, I have one that works perfectly but a spare will always be handy.
Seriously something is obviously wrong somewhere and you shouldn't be having your problems. Contact Focusrite support, check their FAQ's and hopefully their technical rep will jump in on this thread to give you some pointers.
To be honest I think your header is a bit over the top considering the problem may not be the Focusrite. In any case good luck and lets hope the problem soon gets resolved.
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04-08-2014, 07:47 AM
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#9
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Human being with feelings
Join Date: Jan 2010
Location: France
Posts: 2,899
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neo69hk:
1-In your video, the scarlett don't clip: the light is green around the button. clipping is red.
2-If you use the Focusrite driver (which is the best way), did you try changing the input data in the scarlett mix control. here you find input : line or instrument, and an attenuator pad.
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04-08-2014, 04:09 PM
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#10
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Human being with feelings
Join Date: Mar 2014
Location: Texas, USA
Posts: 525
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I don't have ANY interface right now, so just mail it to me.
Seems like a few Focusrite owners on this site are having issues.
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04-08-2014, 10:54 PM
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#11
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Human being with feelings
Join Date: Jan 2010
Location: France
Posts: 2,899
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Ok. My mistake.
I own a 6i6, that works with a "scarlett control" software, and I thought it was the same for the 2i4.
Sorry for my false good idea.
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04-08-2014, 11:09 PM
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#12
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Human being with feelings
Join Date: Jan 2008
Posts: 302
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I would try to repeat that without an electric guitar and instead use a good dynamic microphone to test for clipping. It could be that you have hot pickups, or even Guitar Rig is doing the clipping. If you don't have a microphone, try rolling off the guitar's volume a bit and use a basic patch to make sure you don't have any clipping in the chain before it gets to the Focusrite. If it still persists, open the Focusrite control software and make sure you have all the input levels at reasonable levels. FWIW, I have the 6i6 and it is rock solid.
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04-09-2014, 12:21 AM
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#13
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Human being with feelings
Join Date: May 2012
Location: Japan
Posts: 259
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My 2i2 clips when I go direct with guitar, it's not a problem with the interface, but with me for not getting one with a signal pad.
A lot of the lower range interfaces are in the same boat.
Easy fix, use a DI with a signal pad.
I like my 2i2.
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04-09-2014, 04:43 AM
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#14
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Human being with feelings
Join Date: Jul 2008
Location: Leicester, UK
Posts: 298
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Quote:
Originally Posted by Mink99
Try latency mon first, then wait until I am below the window until you throw.
<snip>
And regret buying the laptop, not the focus rite.
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This. That noise is not clipping. Run Latency Mon http://www.resplendence.com/latencymon and see what that reports, and if OK then adjust your buffer sizes.
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04-09-2014, 04:56 AM
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#15
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Human being with feelings
Join Date: Jun 2007
Location: Northern Michigan
Posts: 6,919
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Quote:
Originally Posted by Mink99
And regret buying the laptop, not the focus rite.
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I have a Sony Vaio laptop and its solid as a rock. Be sure to turn off Wi-fi on your laptop when working with audio.
Run this diagnostic on your computer and post the results, see here:
http://www.thesycon.de/deu/latency_check.shtml
__________________
Peace...
bluzkat
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04-09-2014, 07:24 AM
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#16
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Human being with feelings
Join Date: Jan 2014
Posts: 20
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I see you're running Guitar Rig.
That itself can be a resource hog.
How much RAM do you have?
To me it sounds like your buffer settings are off somewhere.
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04-09-2014, 10:54 AM
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#17
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Human being with feelings
Join Date: May 2006
Location: NA - North Augusta South Carolina
Posts: 4,294
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I have an 8i6. No problems.
There is not enough information given to even begin to trouble shoot the problem. Why is the user playing through an oddball guitar cable? How is Guitar Rig set? What are the basic computer specs? How are the drivers set? Etc.
Plenty of people seem to have no problem with the Scarlett interfaces.
It is curious that assorted people are flocking to the Reaper forum to abstractly complain about Focusrite devices...?
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04-09-2014, 11:18 AM
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#18
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Human being with feelings
Join Date: May 2013
Location: Quebec, Canada
Posts: 403
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the focusrite guy that lurks in this forum said once that the 2i2 has less headroom than all the other scarlett product... and he recommended the 2i4 to record guitar...
maybe that's what is happenning here!
anyway... i'm totaly satisfied with my 18i20
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04-09-2014, 11:29 AM
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#19
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Human being with feelings
Join Date: Sep 2008
Location: Cadiz Spain
Posts: 268
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Quote:
Originally Posted by chip mcdonald
I have an 8i6. No problems.
There is not enough information given to even begin to trouble shoot the problem. Why is the user playing through an oddball guitar cable? How is Guitar Rig set? What are the basic computer specs? How are the drivers set? Etc.
Plenty of people seem to have no problem with the Scarlett interfaces.
It is curious that assorted people are flocking to the Reaper forum to abstractly complain about Focusrite devices...?
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I agree also strange the original poster has not replied to any suggestions or posts.
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04-10-2014, 07:21 AM
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#20
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Human being with feelings
Join Date: May 2011
Location: Nashville
Posts: 360
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Quote:
Originally Posted by Gerry
I agree also strange the original poster has not replied to any suggestions or posts.
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He's too busy re-taping his guitar lead back together.
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04-10-2014, 11:11 AM
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#21
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Human being with feelings
Join Date: Sep 2008
Location: Cadiz Spain
Posts: 268
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Quote:
Originally Posted by analogexplosions
He's too busy re-taping his guitar lead back together.
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LOL You could be right.
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04-11-2014, 01:42 AM
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#22
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Human being with feelings
Join Date: Nov 2013
Posts: 32
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Hi neo69hk
Have you been in touch with us about your issues? If so, can I have your case number please to read further into your issues?
Best,
__________________
David // Focusrite Technical Support Engineer
Focusrite Audio Engineering Limited - UK
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04-11-2014, 05:13 AM
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#23
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Human being with feelings
Join Date: Jan 2010
Location: France
Posts: 2,899
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Quote:
Originally Posted by David@Focusrite
Hi neo69hk
Have you been in touch with us about your issues? If so, can I have your case number please to read further into your issues?
Best,
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I guess he will not.
Just one more focusrite bashing going on.
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