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06-22-2020, 11:27 AM
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#1
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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[6.12c] Display bug on external display
Hi,
First post and it's a bug report. I've encountered an issue while using an external display connected to a Macbook, as shown on the GIF below. When I move the cursor over any button it this happens:
How to reproduce (in my environment):
1. Start Reaper on external display (empty session or any project)
2. Move the cursor over a button on the external display
3. Observe the issue
It happens right after starting Reaper with empty project as well as with multiple tracks. If I start the window on the internal display or move the window from the external to internal and back the issue is no longer present.
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06-22-2020, 03:45 PM
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#2
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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Is the internal display a retina macbook pro? What resolution is the external display?
Do you have any scripts or extensions running? Can you try without?
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06-22-2020, 11:24 PM
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#3
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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Quote:
Originally Posted by Justin
Is the internal display a retina macbook pro?
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Yes it is.
Quote:
Originally Posted by Justin
What resolution is the external display?
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1920x1080
Quote:
Originally Posted by Justin
Do you have any scripts or extensions running? Can you try without?
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I have both, the issue still exists with them disabled.
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06-23-2020, 02:48 AM
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#4
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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Hmm what macOS version?
I think it’s very very likely that an extension is an issue. Can you try quitting REAPER, and renaming your ~/Library/Application Support/REAPER/UserPlugins/ directory and run REAPER again?
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06-23-2020, 02:51 AM
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#5
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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MacOS 10.15.5, I've renamed the ~/Library/Application Support/REAPER/UserPlugins/ and /Library/Application Support/REAPER/UserPlugins/ and the issue still persists.
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06-23-2020, 08:00 AM
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#6
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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OK thanks!
Can you post your reaper.ini and reaper-themeconfig.ini and a minimal .rpp file that duplicates this too?
Is this the unmodified Default theme?
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06-23-2020, 08:11 AM
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#7
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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Yes, that happens with the default theme as well as with other themes.
Please find a zip with the requested files here: https://nc.mniam.net/index.php/s/WZwzBz9NbpNNPRD
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06-23-2020, 08:46 AM
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#8
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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Thanks, can you also tell me the way the displays are arranged (which display is the primary? Which one is on the left/right/top/bottom/etc?)
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06-23-2020, 08:56 AM
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#9
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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I'm testing on a RMBP running 10.15.5 and using a Thunderbolt Display as the primary monitor, with the built-in display to the right of it, and I've tried various other arrangements and can't duplicate this.
Can you make a zip of your full ~/Library/Application Support/REAPER directory and email that to support at Cockos dot com (do not post a link to it here!)?
Also if you quit REAPER and rename that path (causing REAPER to behave as a fresh install on the next run), does it still do it then?
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06-23-2020, 11:25 AM
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#10
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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I've sent the directory zip over email.
The check with empty REAPER dir results in Reaper working as expected - no issue. Restoring the directory - issue is back.
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06-23-2020, 05:06 PM
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#11
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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Thanks, I got the zip. I'm testing with it and can't duplicate. Hmph!
Can you try renaming your reaper.ini to reaper-good.ini, running, see if it does it then, etc? To start narrowing things down... :/
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06-24-2020, 12:15 AM
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#12
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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I did a little debugging. If I remove the [REAPER] section from the reaper.ini the issue is no longer there. So I've played around with removing single lines from that section. If I remove:
Code:
layout_master_tcp=ca - Small
then the problem disappears. Reaper adds this line again and after restart the issue is back.
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06-24-2020, 05:45 AM
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#13
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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Quote:
Originally Posted by wizardeur
I did a little debugging. If I remove the [REAPER] section from the reaper.ini the issue is no longer there. So I've played around with removing single lines from that section. If I remove:
Code:
layout_master_tcp=ca - Small
then the problem disappears. Reaper adds this line again and after restart the issue is back.
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Hmm that's odd that that line is getting added back! Let me see if I can figure out why.
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06-24-2020, 05:51 AM
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#14
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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Sorry if I missed this answer -- is the primary display the RMBP or the external? Also what model RMBP is this? Thanks!
One other thing to try which will help diagnose:
If you go to preferences/general/advanced, and disable Metal support (disable all optimized drawing), quit REAPER, run it again, does that resolve it?
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06-24-2020, 05:53 AM
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#15
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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The RMBP is the primary display.
MacBook Pro (15-inch, 2019) i9 16GB RAM.
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06-24-2020, 05:56 AM
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#16
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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Quote:
Originally Posted by Justin
If you go to preferences/general/advanced, and disable Metal support (disable all optimized drawing), quit REAPER, run it again, does that resolve it?
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Yes, it does resolve the problem.
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06-24-2020, 06:29 AM
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#17
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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Quote:
Originally Posted by wizardeur
Yes, it does resolve the problem.
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Thanks. OK if you turn Metal back on, and then turn off "Automatic Graphics Switching" (in system preferences/energy saver, which I assume was on?), does that fix?
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06-24-2020, 06:31 AM
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#18
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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Aha I finally duplicated! Ok let me get to the bottom of this.
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06-24-2020, 06:32 AM
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#19
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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Great!
Just to confirm, when automatic graphics switching is off the problem persists.
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06-24-2020, 07:49 AM
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#20
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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This will be fixed in the next pre-release build (and next release), thanks!
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06-24-2020, 11:16 AM
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#21
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Human being with feelings
Join Date: Jun 2020
Posts: 10
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Awesome! Thank you!
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06-24-2020, 08:18 PM
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#22
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Administrator
Join Date: Jan 2005
Location: NYC
Posts: 15,346
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The latest pre-release build (see the pre-release forum if interested) should fix this!
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